Our Diversity & Inclusion Practice

Springboard uses a consistent but flexible approach to Diversity & Inclusion consulting which includes: (1) assessing your organizational climate and culture; (2) recommending and designing D&I policies and programs that can be integrated into current leadership, management and talent practices; and (3) formally and informally monitoring and measuring the impact of D&I on
the evolving organizational culture.  Springboard's underlying D&I philosophy is: diverse and inclusive cultures drive innovation and growth.  D&I has become a strategic imperative for best practice companies and organizations across the globe.  Springboard's D&I practice team would be pleased to partner with your organization. 

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Pamela Carlton

Pamela began her D&I work over 20 years ago as an executive on the first diversity committee at Morgan Stanley, followed by membership on the Global Diversity Council at JPMorgan Chase.  As a Springboard consultant, Pamela has led D&I engagements for a range of companies and organizations including Amex, AXA, Moody’s, Constellation Energy, and PepsiCo, among others.  Pamela has conducted numerous multi-company qualitative research initiatives as well as internal culture assessments to identify key strategic and tactical opportunities for positive D&I outcomes.  Pamela has conducted D&I workshops in the U.S. and Australia.


Lisa Friedman

Lisa is a seasoned professional in Organizational Development with deep experience as a 30-year veteran of JPMorgan Chase in organizational change, talent management, leadership development and diversity and inclusion. With respect to D&I expertise, Lisa has worked with all areas of the organization including leadership teams, line of business heads, diversity councils, and ERGs/BRGs to develop and integrate D&I strategy into the business to maximize business results. Lisa also has developed and managed D&I initiatives including targeted talent, sponsorship and mentoring programs; development programs; and training and executive education programs.

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Herbert Wollowick

Herb has deep quantitative analytics expertise in the areas of Human Resources and D&I.  His work as a Director of Workforce Analytics at JPMorgan Chase and prior experience at IBM have given him extensive experience in employee surveys, selection system development and validation, multi-rater assessment, benchmarking, HR metrics, linking employee behaviors to business outcomes and applying data- based research techniques to employee issues. Herb is the co-founder and past president of the Mayflower group, an organization providing member organizations with support on employee surveys and HR metrics, and has published numerous articles.